Job
Core
Technical advisor for merchants, coordinating internal teams to deliver tailored integration solutions and providing tier-two support.
Role type
Technical Account Manager (Payments)
Builds
Merchant PSP integrations and onboarding solutions
Domain
Fintech / Payment Processing
Deliverable
client delivery
Required skills
PHP, Node.js, React, debugging, troubleshooting, CRM platforms, payment accounting platforms, payment processing knowledge (Merchant/PSP/Acquiring)
Preferred skills
coding, continuous integration tools, AWS, Payment Gateway technology, Payment Service Provider integrations
Responsibilities
Provide technical support for merchant integration, analyze merchant integration requirements, provide tier-two low-level support for escalated issues, log and track defects with developers, collaborate with external stakeholders on PSP integration correctness