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Account Specialist - Berlin

Berlin💼 Full-time🗓 2026-09-28 → 2026-09-30

Core

Own the end-to-end onboarding process for restaurants, including training, system connection, and go-live support to ensure merchant success.

Role type

Senior Operations Specialist (Hospitality Tech)

Builds

Restaurant management software platform (POS, reservations, kitchen prep, payments)

Domain

Hospitality technology / Restaurant management systems

Required skills

Onboarding execution, project management, problem-solving, process improvement, cross-functional collaboration, hospitality industry knowledge, German and English fluency

Preferred skills

Startup operations experience, high-pace environment adaptability, proactive communication

Technologies

Tebi platform, POS systems, Kitchen Display Systems (KDS)

Responsibilities

Run restaurant onboarding (train, connect, implement), solve merchant problems on the ground, support restaurants for the first month post-go-live, identify process and product gaps, collaborate with internal product and engineering teams

Seniority

Mid-level, hands-on IC

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