Application & IT Support Engineer
Core
Provide hands-on application support, development contributions, and IT operations for the New York office to ensure smooth technology workflows.
Role type
Mid-level IC Application & IT Support Engineer
Builds
Application enhancements, bug fixes, and stable local IT environment
Domain
Logistics / SaaS / Enterprise IT
Required skills
Java, SQL, troubleshooting, Windows/macOS administration, networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi), user access management (via careerplan.io/jobs/2e454c31-f409-4d9c-9509-398632b6ae8e-application-it-support-engineer-at-lalamove)
Preferred skills
Python, PowerShell, Bash, scripting/automation, ticketing/monitoring tools, infrastructure knowledge
Responsibilities
Investigate and resolve application issues and support requests; write SQL queries and debug code for system improvements; provide L1/L2 hardware and OS support; manage user accounts and permissions; maintain IT inventory and documentation