Director, Change Enablement
Core
Establish and maintain the enterprise Change Enablement practice within People & Talent, including standards, methods, tools, intake, demand prioritization, and governance routines.
Role type
Director, Enterprise Change Enablement
Builds
Enterprise-wide change management frameworks, adoption strategies, and leader enablement programs for major transformation initiatives
Domain
Banking / Organizational Change Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise change strategy design, tiered support modeling, change saturation analysis, stakeholder mapping, readiness assessment, adoption measurement, leader enablement design, playbook creation, data-driven adoption tracking
Preferred skills
Experience with large-scale transformation programs, cross-functional partnership with business leaders and risk/finance teams, scaling change practices across multiple initiatives
Technologies
Change management tools, adoption telemetry systems, pulse check platforms
Responsibilities
Establish and maintain the enterprise Change Enablement practice; Own a tiered support model based on impact and risk; Maintain visibility of change saturation across transformation programs; Partner with program sponsors and business leaders to align change plans; Position adoption as a measurable business outcome; Lead change impact assessments and readiness planning; Design leader and manager enablement approaches; Create reusable change playbooks and templates; Use employee feedback and adoption data to identify friction points
Seniority
Director, strategic leadership & cross-functional partnership
