Superintendent - IT Applications
Core
Lead a team of application support analysts to manage and maintain core business applications for Sustainability, Human Resources, and Finance.
Role type
Senior IT Applications Superintendent (Team Lead)
Builds
Globally delivered business applications for Sustainability, HR, and Finance
Domain
Mining / Enterprise Application Support
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Team leadership, application lifecycle management, functional design, stakeholder management, change management, access control, audit coordination, ticketing system management
Preferred skills
Functional consulting experience, SOX and IT general controls management, ServiceNow proficiency, matrix-based security design knowledge
Responsibilities
Lead and develop a team of application support analysts, oversee support and management of globally delivered business applications, partner with senior stakeholders to translate requirements into solution designs, review and maintain functional documentation, coordinate application testing, user training, and release activities, manage application changes, developments, patches, and upgrades, coordinate user requests through the ticketing system, maintain controls across application access and change management, coordinate periodic access reviews, provide evidence for internal and external audits
Seniority
Senior, hands-on IC with team leadership
