Legal Engineer Manager, Product Specialist
Core
Lead and grow a team of Legal Engineers - Product Specialists to support existing law firm and in-house clients in maximizing their use of the Harvey AI platform, driving adoption, utilization, and expansion.
Role type
Senior IC manager leading a specialized post-sales team
Builds
Customer adoption, utilization, and long-term expansion of Harvey's AI platform for legal professionals
Domain
Legal technology and AI
Deliverable
product features
Required skills
Legal expertise (7+ PQE), team leadership and mentoring, legal technology and AI proficiency, commercial instincts, stakeholder engagement, training and workshop delivery
Preferred skills
Experience in fast-paced, high-growth environments
Technologies
Harvey platform, AI tools
Responsibilities
Lead and develop a team of Legal Engineers - Product Specialists, Own the post-implementation customer relationship from a legal engineering perspective, Act as the senior escalation point for complex or strategic customer engagements, Partner with Account Management and Sales to identify expansion opportunities, Collaborate with the Product team to surface customer feedback, Define and iterate on team processes, playbooks, and frameworks
Seniority
Manager, hands-on leadership
