Lending Operations - AM - Merchant Lending
Core
Manage day-to-day lending activities and ensure smooth and timely processing of loan applications in coordination with Product, Technology, Business, and Sales teams.
Role type
Lending Operations Manager
Builds
Loan processing workflows and operational trackers
Domain
Fintech / Digital Lending
Required skills
Lending lifecycle knowledge, loan processing, operational workflows, MS Excel/Google Sheets, stakeholder coordination, issue resolution, process improvement, compliance adherence
Preferred skills
Fintech/bank/NBFC operations experience, partner coordination, cross-functional team collaboration
Responsibilities
Monitor daily operational activities and track pending cases, resolve bottlenecks, prepare issue-resolution reports, identify operational challenges and coordinate root cause resolution, streamline workflows to enhance lending process efficiency, ensure adherence to internal policies and regulatory requirements
Seniority
Mid-level, hands-on IC