Student Support Officer
Core
Provide timely administrative support for training programs, managing enrolments, monitoring client progress, and maintaining accurate records.
Role type
Administrative Support Officer
Builds
Training operations and learner support services
Domain
Vocational Education and Training (VET) / Employment Services
Deliverable
Dashboards & analysis
Required skills
Organisation, process-driven mindset, communication, customer service, attention to detail
Preferred skills
LMS experience, RTO environment experience
Responsibilities
Support enrolment and pre-enrolment activities, monitor client progress and follow up, keep records and systems updated, assist with service delivery events and projects, handle routine and non-routine enquiries
Seniority
Entry-level / Junior
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