Store Manager, Horsham
Core
Lead a retail store team to deliver exceptional customer experiences and drive operational performance for Optus telecommunications.
Role type
Store Manager (Retail Operations)
Builds
Retail store operations and customer service delivery
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Team leadership, customer experience management, operational efficiency, conflict de-escalation, staff coaching, business acumen
Responsibilities
Lead and develop a high-performance team, manage daily store operations, handle complex customer concerns, drive team engagement and goals, ensure strategy execution in-store.
Seniority
Mid-level, hands-on IC
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