Store Manager
Core
Lead a retail store team to achieve sales performance, operational excellence, and exceptional customer experiences.
Role type
Store Manager
Builds
Retail store operations and customer service
Domain
Retail
Deliverable
product features
Required skills
Team leadership, sales strategy, operational management, recruitment and training, data analysis, customer experience management, scheduling, problem-solving, technology proficiency
Preferred skills
Strategic thinking, creativity, active listening
Responsibilities
Inspire and coach store staff to meet sales and service goals; execute operational plans to maximize growth; manage store scheduling and staffing; train team on internal functions and customer service standards; leverage store data to drive business decisions; ensure visual merchandising and brand standards are met; resolve customer concerns and improve Net Promoter Score.
Seniority
Mid-level, hands-on IC