Store Manager
Core
Lead a retail store team to achieve sales performance, operational excellence, and an exceptional customer experience through active coaching and development.
Role type
Store Manager
Builds
Retail store operations and customer service environment
Domain
Retail
Deliverable
product features
Required skills
Team leadership, sales performance management, operational planning, recruitment and training, customer experience management, data analysis, scheduling, POS system proficiency
Preferred skills
Strategic thinking, problem-solving, diversity and inclusion advocacy
Responsibilities
Inspire and coach store staff to meet sales and service goals; execute operational plans to maximize growth; manage store scheduling and staffing; recruit, hire, and train store team members; ensure visual merchandising and brand standards are met; leverage store data to drive business decisions; resolve customer concerns and maintain high Net Promoter Score.
Seniority
Mid-level, hands-on IC