Senior Executive
Core
Managing customer order lifecycles, including approvals, amendments, and clearance for manufacturing and dispatch.
Role type
Senior Sales Operations Executive
Builds
Order status reports, commercial documents, and finalized QC dossiers
Domain
Industrial manufacturing (valves/PTN)
Deliverable
product features
Required skills
SAP proficiency, contract document management, inventory diversion, third-party inspection coordination
Preferred skills
Customer relationship management, order rescheduling
Responsibilities
Liaise with customers for order approvals and rescheduling; Ensure clearance of sales orders to manufacturing; Prepare order status and commercial terms in SAP; Coordinate third-party inspections; Manage contract documents for payment collection; Prepare techno-commercial documents for QC dossiers; Obtain LD waivers; Divert cancelled order stock to new orders; Conduct meetings with major customers.