Collection Manager – Consumer Credit (Barcelona)
Core
Own and evolve end-to-end collection strategy for consumer lending products, leveraging data, segmentation, and AI-driven decisioning.
Role type
Senior IC Collection Manager (Consumer Credit)
Builds
AI-powered collection approaches and data-driven strategies for consumer lending
Domain
Fintech / Consumer Credit / Collections
Deliverable
production ML models | product features
Required skills
Consumer credit collections strategy, predictive modeling, AI-driven decisioning, customer segmentation, KPI ownership (recovery rates, cost-to-collect), regulatory compliance, stakeholder management
Preferred skills
SEPA framework knowledge, experience with automated decisioning, channel optimization
Technologies
Predictive models, AI frameworks, analytics tools
Responsibilities
Design and execute data-driven collection strategies; Develop AI-powered collection approaches; Personalize customer engagement & tone of voice; Optimize performance and ROI; Guarantee service levels and compliance; Manage stakeholders and ecosystem
Seniority
Senior, hands-on IC
