Conference and Events Supervisor
Core
Own end-to-end delivery of Conference & Events from initial enquiry and proposal through to flawless execution and post-event follow-up, serving clients and the hotel brand.
Role type
Conference and Events Supervisor (Sales & Operations)
Builds
Conference and special events for hotel clients
Domain
Hospitality / Hotel Industry
Required skills
Conference and event sales, proposal preparation, contract management, site inspections, event coordination, Banquet Event Order (BEO) management, logistics coordination, AV supplier liaison, upselling, VIP client management, KPI reporting, sales forecasting
Preferred skills
Bachelor's degree in business administration or hospitality management, 2-3 years experience in hotel industry, strong analytical skills, leadership skills, creative problem-solving
Technologies
None stated
Responsibilities
Manage conference and event enquiries from initial contact to confirmation, Prepare and issue proposals and contracts, Coordinate events from enquiry through to delivery, Prepare and manage Banquet Event Orders (BEOs), Liaise with clients and internal teams via weekly meetings, Manage logistics including run sheets, bump-in/bump-out times and supplier coordination, Personally meet and greet VIP conference clients and facilitators on arrival, Prepare monthly and annual reports to track KPIs and sales targets
Seniority
Mid-level, hands-on IC
