Serviceassistenz (m/w/d)
On-site
Core
Providing customer service and administrative support for vehicle repair and insurance claims at a DENZEL Group workshop.
Role type
Service Operations Specialist
Builds
Repair and insurance claim processing, warranty handling, and workshop scheduling
Domain
Automotive after-sales service
Deliverable
client delivery
Required skills
Customer service, administrative organization, claim processing, warranty management, scheduling, Microsoft Office
Responsibilities
Creating and billing repair and insurance orders, handling warranty claims, coordinating workshop appointments, providing telephone support to customers, managing complaints
Seniority
Entry-level to Mid-level, hands-on IC