Call Center Agent (m/w/d) – Telefonischer Patientenservice
Core
Handling high-volume patient phone calls for appointment scheduling, inquiries, and data management in a dermatology clinic.
Role type
Call Center Agent (Patient Services)
Builds
Appointment schedules and patient service workflows
Domain
Healthcare / Dermatology
Required skills
Phone communication, Appointment scheduling, Patient data management, Multitasking under pressure, System navigation (Doctolib)
Preferred skills
Medical environment experience, Customer service experience
Technologies
Doctolib, Practice management systems