Distribution Service Engineer - Hungary
Core
Distribution Service Engineer responsible for managing customer tickets, coordinating service partners, and providing technical support for Sungrow's solutions in Hungary.
Role type
Distribution Service Engineer
Builds
Customer service resolution and operational support for Sungrow's distribution network
Domain
Renewable Energy / Electrical Engineering
Deliverable
client delivery
Required skills
Technical troubleshooting, CRM and ticketing system usage, customer communication, logistics coordination, training delivery
Preferred skills
Experience in technical service or field service, electrical engineering background
Technologies
CRM systems, ticketing systems
Responsibilities
Manage assigned customer tickets and coordinate resolution, Support and coordinate service partners, Act as single point of contact for key customers, Deliver customer training and service guidance, Coordinate internal logistics and major incidents
Seniority
Mid-level, hands-on IC