Account Mgmt - Key Account Manager
Core
Primary business contact for clients responsible for maintaining revenue and driving growth within assigned portfolios.
Role type
Key Account Manager
Builds
Revenue and client relationships for a transport and logistics portfolio
Domain
Transport and Logistics
Deliverable
client delivery
Required skills
client retention, new business acquisition, sales pipeline management, CRM usage, site safety inspections, risk identification, upselling, rate negotiation
Preferred skills
knowledge of transport goods and tasks, internet booking conversion
Responsibilities
Retain and develop existing clients, source new business opportunities, conduct client site inspections for safety, manage sales pipeline in CRM, review and negotiate client rates, ensure client feedback resolution within 24 hours, convert call centre bookings to internet bookings, liaise with HSEQ on safety risks