Quality Assurance Coordinator - Orchard Community Care (Social Care)
Core
Support the implementation and ongoing development of quality assurance systems across residential, respite, and day services for children, young people, and adults, ensuring compliance with legislation and organizational policies.
Role type
Quality Assurance Coordinator
Builds
Safe, effective, and person-centred care services
Domain
Social Care / Health Services
Deliverable
dashboards & analysis
Required skills
Quality assurance systems implementation, audit execution, risk management, incident management, regulatory compliance (HIQA), data analysis, report writing, stakeholder engagement, policy development, electronic quality management systems
Preferred skills
Experience in disability residential services, knowledge of safeguarding practices
Technologies
Electronic quality management systems
Responsibilities
Conduct on-site audits, thematic reviews, and quality assurance visits; collect and analyze quality assurance data, KPIs, incidents, and risks; prepare monthly quality assurance reports; support the review and implementation of policies and procedures; promote stakeholder engagement and feedback collection; support services during regulatory inspections; contribute to annual governance reports.
Seniority
Mid-level, hands-on IC