Manager of Risk Management and Quality Assurance
Core
Oversees quality assurance, risk mitigation, and HCBS compliance to ensure safe, effective services for individuals with developmental disabilities.
Role type
Manager of Risk Management and Quality Assurance
Builds
Safe, compliant community-based services for persons with developmental disabilities
Domain
Human services / Developmental disabilities / Healthcare compliance
Required skills
Supervision and team management, Policy development and implementation, Risk mitigation and incident tracking, HCBS compliance monitoring, Vendor quality assurance, Training and technical assistance, Regulatory interpretation (Title 17), Program evaluation
Preferred skills
Experience in Regional Center service system
Technologies
State Dash Boards, Computer systems
Responsibilities
Interview, select, train, assign, schedule, supervise, and evaluate Quality Assurance Supervisor, SIR Coordinators, and HCBS Specialist; Supervise Quality Assurance process for residential and non-residential vendors; Provide consultation and assistance in the interpretation and enforcement of Title 17 regulations; Implement and Monitor Risk Mitigation activities including interfacing with DDS and tracking incidents of abuse and neglect; Monitor HCBS compliance activities including participating in statewide committees and promoting Person Centered Training.
Seniority
Manager, supervisory level