Customer Success Manager (f/m/x) - Energy Market
Hybrid
Core
Managing customer relationships, routing internal requests, and supporting onboarding for energy storage and renewable asset operators.
Role type
Customer Success Manager
Builds
Customer success operations, onboarding processes, and quarterly business reviews (QBRs)
Domain
Energy trading, renewable energy, energy storage
Deliverable
dashboards & analysis
Required skills
Energy industry knowledge, data analysis, process improvement, cross-functional coordination, German (C1), English (B2)
Preferred skills
Building functions from scratch, shaping processes
Responsibilities
Manage ticketing systems and data rooms, route customer inquiries to internal teams, support customer onboarding, prepare and run QBRs with data science teams, coordinate between Sales and Ops, define and refine CS processes
Seniority
Mid-level, hands-on IC