Head of Delivery (d/w/m)
Core
Leading the economic and strategic development of a dual-model delivery business (Owned Delivery and Franchise) for a Swiss food & drinks company.
Role type
Senior Head of Delivery (Business Unit Leader)
Builds
Owned delivery operations and a scalable delivery franchise model
Domain
Food & Beverage / Delivery / Franchise
Required skills
P&L management, Unit Economics, Business Case development, Franchise model design, Partner acquisition and management, Platform performance optimization, Pricing strategy, Cross-functional leadership
Preferred skills
Experience in Delivery, System Gastronomy, Food-Tech, or comparable Consumer Business
Technologies
N/A
Responsibilities
Develop Owned Delivery and Delivery Franchise models economically and strategically; Manage P&L, revenue, profitability, and unit economics; Optimize platform performance, assortment, pricing, and customer experience; Establish franchise partner criteria, onboarding, and performance standards; Collaborate with F&B, Brand, Product, Supply Chain, and Finance to ensure consistent quality and scalable growth.
Seniority
Senior, hands-on IC