Administrativo/a de operaciones
Core
Administrative operations role supporting field technicians with intervention tracking, incident management, and audit support.
Role type
Administrative Operations Specialist
Builds
Daily work files for technicians, incident reports, and audit documentation
Domain
Utilities/Field Services Operations
Deliverable
dashboards & analysis
Required skills
Advanced Excel, Incident Management, Audit Execution, Appointment Scheduling, Email Management
Preferred skills
None stated
Technologies
Telegram, Excel
Responsibilities
Monitor interventions and downtime per order, Support technicians via phone/Telegram, Supervise zones/routes for SLA compliance, Send daily work files to technicians, Manage incidents reported by technicians, Conduct audits of completed parts, Call businesses to schedule appointments, Manage email correspondence
Seniority
Entry-level to Mid-level
