Commercial Operations Manager (m/w/d)
Core
Architecting and optimizing the commercial operations backbone by managing CRM systems, automating workflows, and ensuring data quality across Sales, Project Management, and Customer Success.
Role type
Junior Commercial Operations Manager
Builds
CRM infrastructure, automated workflows, and decision-driving dashboards for the commercial team
Domain
SaaS / Technology / Commercial Operations
Required skills
CRM administration (HubSpot, Salesforce), process optimization, automation tools (Make.com), data quality management, cross-functional communication, documentation
Preferred skills
Systemic thinking, proactive problem solving, ability to set boundaries diplomatically
Technologies
HubSpot, Make.com, CRM systems
Responsibilities
Optimize CRM pipelines and properties; manage handovers between Sales, Project Management, and Customer Success; build and maintain automation workflows; create and maintain dashboards; ensure data quality across the Deal-Company-Contact model; document processes and enable the team
