Group Housing Specialist
Core
Partner with group clients to manage room block/booking processes and ensure accurate execution of housing needs for events at MGM Resorts International Las Vegas properties.
Role type
Group Housing Specialist
Builds
Room blocks, booking flows, and guest housing solutions for groups up to 1,500 room nights
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Room block management, booking process execution, contract review, inventory monitoring, special request coordination, reporting distribution, payment reconciliation
Preferred skills
Property Management Systems (Opera, Delphi, Passkey), resort setting experience
Technologies
Passkey, Amadeus, Property Management Systems, Microsoft Office
Responsibilities
Create Passkey weblinks and build property blocks, manage room block/booking processes and communications, maintain communication between clients and internal partners, review sales contracts and manage housing obligations, monitor room inventory and availability, ensure special guest requests are met, plan reporting distribution, reconcile rooming specifications and process fees, represent the team in event meetings
Seniority
Entry-level, individual contributor