CRM AUTOMATION & OPERATIONS MANAGER*IN (m/w/d)
Core
Ensures reliable operation of CRM and marketing automation infrastructure for OMR Education and OMR Festival business units, serving data and reporting needs for strategy teams and other units.
Role type
CRM Automation & Operations Manager
Builds
HubSpot instances, automation workflows (Make, Zapier), and reporting dashboards (Looker-Studio)
Domain
Marketing Technology / CRM Operations
Required skills
HubSpot administration, No-code/Low-code automation (Make, Zapier), Google Sheets, BI/Reporting tools (Looker Studio), API/Webhook understanding, structured documentation
Preferred skills
SQL, data modeling, Shopify/E-commerce systems, multi-business unit digital model experience (via careerplan.io/jobs/2806937-crm-automation-operations-managerin-mwd-at-ramp106-gmbh)
Technologies
HubSpot, Make, Zapier, Google Sheets, Looker-Studio, Shopify, Miro, Loom
Responsibilities
Technical administration and development of HubSpot instance, building and maintaining automation workflows and integrations, managing reporting infrastructure and campaign journey reportings, administering tool access and owner rights, ensuring CRM data quality and process integrity, implementing customer feedback tools, identifying and executing automation opportunities
Seniority
Mid-level, hands-on IC
