IT Admin (m/w/d)
Core
Administering central SaaS tools (HubSpot, Jira, AirCall) to support internal processes, sales, and operations in a CRM-driven environment.
Role type
Mid-level SaaS administration specialist (CRM focus)
Builds
HubSpot workflows, dashboards, reports, and integrations for sales and ops teams
Domain
SaaS administration, CRM management, IT operations
Required skills
HubSpot administration, relational data modeling, API/webhook understanding, SaaS tool administration, security basics (OAuth, tokens), documentation, stakeholder communication
Preferred skills
TypeScript or Python scripting, experience with Jira/Atlassian or Cloud Telephony, AI assistant usage
Technologies
HubSpot, Jira, AirCall, TypeScript, Python
Responsibilities
Manage user roles and permissions in HubSpot, Jira, and AirCall; maintain and develop the HubSpot data model; build and monitor HubSpot workflows; create dashboards and reports for sales and management; integrate third-party tools and manage API tokens; document processes and train internal teams
Seniority
Mid-level, hands-on IC