Hotel Operations Manager - Luxor
Core
Lead the Front Desk team to achieve operational and financial goals, ensuring high customer satisfaction and exceptional guest experiences at a Las Vegas hotel.
Role type
Hotel Operations Manager (Front Desk)
Builds
Front Desk operations and guest experience
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Front Desk operations leadership, Labor management, Financial performance management, Employee engagement, Coaching and training, Staff supervision, Policy implementation
Preferred skills
Opera PMS technical knowledge
Responsibilities
Implement strategic initiatives for hotel operations, Lead the Front Desk team to meet operational and financial goals, Manage labor and overall financial performance, Ensure high customer satisfaction and service standards, Recruit, train, and coach front desk staff