Senior Account Manager (m/w/d)
Core
Central hub for communication between executive leadership, expert teams, and clients, driving strategic growth for top-tier B2B accounts.
Role type
Senior Account Manager (B2B Digital Agency)
Builds
Strategic account growth, project pipelines, and client retention for leading industrial and SaaS companies.
Domain
B2B Digital Agency / Digital Customer Experiences
Deliverable
client delivery
Required skills
Strategic account management, C-level stakeholder management, workshop facilitation, business & financial acumen, risk & escalation management, cross-functional leadership
Preferred skills
Experience in pitch and proposal phases, NRR and margin analysis, proactive opportunity identification
Technologies
Account management systems
Responsibilities
Manage A-potential accounts and selected B-accounts, lead annual client workshops and reviews, act as bridge between clients and internal teams, resolve escalations at decision-maker level, report on KPIs and drive account management system evolution