Workforce Management Supervisor - MGM Yonkers
Core
Motivate and support schedulers in producing weekly schedules and daily operational tasks, acting as a leadership liaison between specialists and management.
Role type
Workforce Management Supervisor
Builds
Weekly schedules and daily operational staffing plans
Domain
Hospitality / Labor Management
Required skills
Staffing level management, scheduling strategy formulation, labor agreement compliance, workload balancing, team training, operational efficiency
Preferred skills
None stated
Technologies
None stated
Responsibilities
Train and enhance Workforce Management Specialists' skills, collaborate with department schedulers and managers to ensure accurate staffing levels, devise scheduling enhancements and create new business models, discover best practices to utilize staffing while following labor agreements, balance specialists' workloads between weekly scheduling and daily operations, ensure completion of daily schedule operations such as leave requests and call-outs
Seniority
Mid-level, supervisory