Food & Beverage Manager
Core
Lead a small team to deliver exceptional guest experiences across breakfast, lunch, and dinner shifts at Oaks Port Douglas Resort.
Role type
Food & Beverage Manager
Builds
Food and beverage outlets
Domain
Hospitality / Tourism
Required skills
Team leadership, menu knowledge, guest service, rostering, stock management, compliance (RSA, hygiene, WHS), coaching/mentoring
Preferred skills
Warm demeanour, positive attitude, reliability, flexibility
Technologies
None stated
Responsibilities
Lead and support the F&B team to ensure professional, efficient, & high-quality service; Assist with taking guest orders accurately and ensuring guest preferences are accommodated; Demonstrate menu knowledge and confidently recommend food and beverage options to guests; Oversee the serving of food and beverages, maintaining professional standards and guest satisfaction; Deliver exceptional customer service and resolve guest concerns promptly; Coach and mentor team members, providing guidance, support, and training as required; Assist with rostering, shift coordination, and workflow planning to maintain smooth operations; Ensure compliance with RSA, hygiene, and workplace health and safety standards; Support management with reporting, stock management, and service improvement initiatives.