Door Person - Signature
Core
Welcoming face of the hotel responsible for creating memorable guest experiences through warm interactions and exceptional service.
Role type
Front-line hospitality host
Builds
Guest arrival experiences and property representation
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest greeting, transportation coordination, property orientation, phone communication, documentation handling
Preferred skills
Guest service experience in luxury hotel/resort settings (AAA 5 diamond, Mobil 5 star, Forbes)
Responsibilities
Greet and interact with guests and staff, open and close doors, assist with transportation requests, orient guests to the property, complete documentation and tickets, make and receive service-related phone calls