Rep Ticket Office - MGM Grand
Core
Sell tickets, verify entries, and provide guest service for internal shows, events, exhibits, and attractions across MGM properties.
Role type
Frontline ticketing representative
Builds
Ticket sales and entry verification for shows, events, exhibits, and attractions
Domain
Hospitality / Live entertainment
Deliverable
product features
Required skills
Cash handling, guest service, ticketing operations, multi-line telephone etiquette, computer system operation
Preferred skills
Customer service experience, cash handling experience, ticketing experience, resort setting experience
Responsibilities
Sell and process ticket orders, verify tickets prior to entry, resolve guest complaints, balance cash drawers, operate ticketing systems, answer guest inquiries via phone and in person