VIP Lounge Representative - Bellagio
Core
Greet VIP customers, facilitate reservations, and manage check-in/out processes to curate unforgettable experiences for esteemed guests.
Role type
Front-line hospitality representative (VIP Lounge)
Builds
Guest experiences and seamless hotel operations for VIPs
Domain
Hospitality / Luxury Resort
Deliverable
product features
Required skills
Guest services, cash handling, reservation management, conflict resolution
Preferred skills
Front desk experience, concierge experience, resort guest services experience
Responsibilities
Greet VIP customers, answer questions, facilitate guest reservations, verify special requests/amenities, ensure efficient check-in/out, resolve guest bills with casino hosts, collect payments, handle cash and credit transactions, balance cash transactions
Seniority
Entry-level, individual contributor