Werkstudent / Aushilfe (m/w/d) im Bereich Apple Technik
Core
Support Apple device troubleshooting, diagnostics, and basic service tasks in a retail store. (via careerplan.io/jobs/2774432-werkstudent-aushilfe-mwd-im-bereich-apple-technik-at-comspot-gmbh)
Role type
Junior technical support assistant (Werkstudent)
Builds
Apple device repairs and diagnostics for retail customers
Domain
Consumer electronics / Retail
Deliverable
physical/clinical work
Required skills
Apple product knowledge, device diagnostics, basic repair procedures, customer service
Preferred skills
Prior customer interaction experience, remaining student status (1+ year)
Technologies
Apple devices (iPhone, iPad, Mac, etc.)
Responsibilities
Assist service team with device fault analysis and diagnosis, perform simple technical tests and service tasks, document service cases and orders, support preparation and issuance of repair orders