Mobile Device Repair Associate
Core
Perform intermediate to advanced mobile diagnostics and repair on Apple and Samsung electronics, including network unlocking and laser station restorations.
Role type
Mobile Device Repair Associate
Builds
Repaired and refurbished mobile devices for MetTel's fulfillment operations
Domain
Consumer electronics repair and refurbishment
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
electro and mechanical aptitude, iOS/Android/Windows OS familiarity, soldering experience, laser station operation, inventory management, Excel/Google Sheets proficiency
Preferred skills
experience with Phonecheck diagnostics software, JBC soldering equipment, REWA refurbishing equipment, M-Triangel Laser equipment, prior cellphone or tablet repair experience
Technologies
iOS, Android, Windows, Phonecheck, JBC, REWA, M-Triangel
Responsibilities
Perform mobile diagnostics and repair, network unlock devices via firmware flashing, operate laser station for restorations, manage repair parts inventory, track returned/defective device timelines, submit repair certificates, optimize digital inventory system
Seniority
Entry-level, hands-on IC
