Senior Property Technology Operations Engineer - Aria
Core
Ensuring seamless technology performance across a resort property by troubleshooting hardware/software, managing network infrastructure, and supporting on-site events.
Role type
Senior Property Technology Operations Engineer
Builds
Reliable on-site IT support, network connectivity, and event technology setups for resort guests and employees
Domain
Hospitality / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Endpoint support, server administration, network troubleshooting, WiFi management, mobile device support, application support, ServiceNow ticket management, asset management, hardware procurement, incident investigation, site survey planning
Preferred skills
Bachelor's degree in Computer Science, Data Science, or Information Systems
Technologies
ServiceNow, network hardware, PCs, IP networking infrastructure
Responsibilities
Troubleshoot complex hardware and software issues; manage and resolve ServiceNow tickets; conduct network troubleshooting and hardware setup; plan and deploy technology for special events; oversee hardware procurement and distribution; investigate technology issues and participate in major incident investigations; support leadership projects and provide technical guidance
Seniority
Senior, hands-on IC
