Working Student IT
Core
First-level IT support and administration for internal operations in a cloud-first SaaS environment.
Role type
IT Working Student (Level 1 Support & Admin)
Builds
Internal IT operations and user access management for a SaaS company
Domain
IT Operations / SaaS
Deliverable
dashboards & analysis
Required skills
Windows/macOS administration, Microsoft 365 administration, hardware support, user onboarding/offboarding, IT asset management, basic scripting/automation, process documentation
Preferred skills
Experience with Jira/Confluence/Slack, MDM solutions, password managers, IT security tools
Technologies
Microsoft 365, Jira, Confluence, Slack, MDM, Security tools
Responsibilities
Provide first-level hardware and software support, Administer Microsoft 365 environment, Support user onboarding and offboarding workflows, Assist with hardware asset inventory management, Contribute to documentation of IT processes, Help automate repetitive IT tasks
Seniority
Student / Entry-level
