Werkstudent (m/w/d) IT-Support & User Services
Core
First-level IT support and user services for employees at the Frechen site, handling hardware, software, and onboarding tasks.
Role type
Student IT Support Specialist
Builds
IT support services for internal users
Domain
Enterprise IT / Helpdesk
Deliverable
client delivery (via careerplan.io/jobs/2744374-werkstudent-mwd-it-support-user-services-at-evex-deutschland-gmbh)
Required skills
Windows/Mac troubleshooting, peripheral device management, Microsoft 365 administration, ticket system management, hardware inventory management, user onboarding assistance
Preferred skills
Basic IT knowledge, adaptability to new tools, time flexibility
Technologies
Windows, Mac, Microsoft 365, i-doit
Responsibilities
Answering first-level IT questions, managing laptop issuance and returns, assisting with new employee onboarding, maintaining data in ticket systems, documenting support tickets, managing hardware inventory
Seniority
Student (part-time)
