Instructional Designer
Core
Design, develop, and maintain training curriculum and knowledge resources for TM App Teachers and national offices adopting MFI's integrated business tools.
Role type
Instructional Designer
Builds
Training courses, help center content, and communication campaigns for digital product adoption
Domain
Non-profit / Transcendental Meditation / Digital Product Training
Required skills
Curriculum design, training content creation (live and recorded), knowledge base management, stakeholder alignment, process documentation, technical understanding of digital platforms, written and verbal communication
Preferred skills
Experience with TM App teaching, global non-profit or remote team experience, Intercom or similar help center tools
Technologies
Intercom
Responsibilities
Design and maintain training courses for TM teachers, write scripts and record training videos, manage enrollment and provide ongoing support, maintain help center content, support national offices during tool migration, coordinate with teams on project timelines, manage teacher communications and campaigns
Seniority
Mid-level, hands-on IC