Senior Service Manager (m/w/d)
Core
Senior Service Manager responsible for operational steering of existing Managed Service customer relationships, connecting customers, technology, and management. (via careerplan.io/jobs/2722717-senior-service-manager-mwd-at-cs-speicherwerk-gmbh)
Role type
Senior Service Manager (Managed Services)
Builds
Managed services, Microsoft 365 solutions, cloud services, and business-critical IT systems
Domain
IT Infrastructure, Managed Services, Cloud
Deliverable
client delivery
Required skills
IT service management, customer account management, project management, Microsoft 365, Azure/Cloud services, network and firewall technologies, backup and disaster recovery, Windows Server infrastructure, IT security solutions, commercial processes, contract management
Preferred skills
Entrepreneurial thinking, stakeholder communication at executive level, stress management, escalation handling