Serviceberater (m/w/d) - Toyota Eschborn
Core
Customer-facing service advisor responsible for appointment scheduling, order intake, technical consultation, and billing for Toyota/Lexus vehicles.
Role type
Service Advisor (After-Sales)
Builds
Service appointments and vehicle maintenance orders for Toyota/Lexus customers
Domain
Automotive After-Sales
Deliverable
client delivery
Required skills
Technical understanding of vehicles, Customer relationship management, Billing and invoicing, Warranty and goodwill claim processing, Structured and reliable work style, Class B driver's license
Preferred skills
Experience in customer service, Passion for automobiles (Toyota/Lexus), Master's degree or automotive sales qualification (via careerplan.io/jobs/2717909-serviceberater-mwd-toyota-eschborn-at-autohaus-nix-gmbh)
Responsibilities
Schedule service appointments, Intake and process service orders, Provide technical advice to customers, Process invoices and order extensions, Handle warranty and goodwill claims, Represent the after-sales department professionally
