Automotive Toyota Service Advisor
Core
Frontline service advisor managing customer interactions, scheduling, and repair presentations for Toyota vehicles.
Role type
Service Advisor
Builds
Customer service experience and repair maintenance schedules
Domain
Automotive retail and service
Deliverable
client delivery
Required skills
Customer service, Communication, Time management, Sales process, Objection handling, Vehicle maintenance knowledge
Preferred skills
Prior sales, hospitality, or customer service experience
Responsibilities
Assist customers through the service process, Perform high-quality presentation of needed repairs and maintenance, Learn to overcome objections and close sales
Seniority
Entry-level, individual contributor
