Serviceberater (m/w/d) - Toyota Fulda
Core
Central interface between the workshop and customers, responsible for maintenance, repair, and service advice.
Role type
Service Advisor
Builds
Service appointments and customer relationships
Domain
Automotive / Auto dealership
Deliverable
client delivery
Required skills
Customer consultation, upselling, workshop order management, invoicing, accident handling, communication
Preferred skills
Automotive training (Kfz), prior service experience, Meister title
Technologies
None stated
Responsibilities
Advise customers on maintenance and repairs, recommend additional services, manage workshop orders, explain costs and results, build long-term customer relationships, process invoices and warranty claims, handle accidents
Seniority
Entry-level to Mid-level