Sales Operations Manager / Specialist (m/w/d)
Core
Architecting and optimizing the commercial organization's OneProcess across Sales, Project Management, and Customer Success, ensuring CRM effectiveness and data quality.
Role type
Sales Operations Manager / Specialist
Builds
CRM workflows, automation pipelines, and reporting dashboards for the commercial team
Domain
SaaS / B2B Sales Operations
Required skills
CRM administration (HubSpot/Salesforce), process optimization, automation tools (Make.com), data quality management, cross-functional communication
Preferred skills
Systemic thinking, stakeholder diplomacy, knowledge scaling
Technologies
HubSpot, Make.com, CRM systems
Responsibilities
Optimize CRM pipelines and properties; steward interfaces between Sales, Project Management, and Customer Success; build and maintain automation workflows; create decision-driving dashboards; ensure data quality across Deal-Company-Contact entities; document workflows and enable the team