Consultant (m/w/d) Conversational AI
Core
Consultant bridging strategy, sales, and technology to develop business cases and drive Conversational AI solutions for clients.
Role type
Senior IC business development consultant (Conversational AI)
Builds
Conversational AI voice and chat agents for phone, web, and app
Domain
Technology consulting / Conversational AI
Deliverable
production ML models
Required skills
Business case development, sales process support, customer requirement analysis, ROI evaluation, relationship management, template design
Preferred skills
Conversational AI experience, customer service technology knowledge, automation expertise, digital innovation passion
Technologies
Voice agents, Chat agents, AI-driven customer communication
Responsibilities
Prepare customer meetings and workshops for Conversational AI opportunities, support proposal development, analyze customer needs and derive project approaches, develop business cases and ROI arguments, expand customer relationships and identify upsell/cross-sell potential, create documentation for economic evaluation and project scoping
Seniority
Mid-level, hands-on IC