L&D Consultant
Core
Design, develop, and deliver engaging learning programs, product knowledge, and customer experience training for a premium retail business.
Role type
Learning & Development Consultant
Builds
Product knowledge, sales capability, and customer experience training programs
Domain
Premium retail
Deliverable
product features
Required skills
Instructional design, content development, facilitation, stakeholder partnership, digital learning content creation, program review
Preferred skills
Premium retail experience, product knowledge training, sales capability training
Technologies
Learning management platform
Responsibilities
Design and facilitate learning programs, create product and sales training, develop onboarding programs, partner with stakeholders to identify needs, deliver face-to-face workshops, maintain digital learning resources
Seniority
Mid-level, hands-on IC