Mitarbeiter Vertriebsinnendienst Backoffice (m/w/d)
Core
First point of contact for potential and existing customers, conducting initial calls, practice checks, and expert matchings to route leads to presenters; managing the hotline and creating tailored product offers for medical practices.
Role type
Sales Operations / Backoffice Specialist
Builds
Customer acquisition pipeline and tailored product offers for medical practices
Domain
Medical Technology / Dental Equipment
Deliverable
client delivery
Required skills
German (C1), customer consultation, practice management knowledge, offer creation, ticket management, internal communication
Preferred skills
Experience in medical practice environment, sales or consulting background, familiarity with AI tools (ChatGPT, Claude, Gemini, agent-based AI)
Responsibilities
Conduct initial calls and practice checks, manage customer hotline, create tailored product offers, monitor tickets and internal communication channels
Seniority
Entry to Mid-level, individual contributor