(Senior) Conversational AI Architect (m/w/d)
Core
Design and develop self-learning conversational AI applications for voice and chat channels (Phone, Alexa, WhatsApp, Web, App) and create automated dialogues for chatbots.
Role type
Senior Conversational AI Architect / Product Owner
Builds
Self-learning voice and chat applications, automated customer journeys, and data-driven optimization for client projects.
Domain
Conversational AI, Voice User Interfaces, Customer Communication
Deliverable
production ML models
Required skills
Conversational AI architecture, LLM-based AI Agents, rule-based bots, project management, data analysis, KPI definition, BI tools, RESTful APIs, Webhooks, SDKs
Preferred skills
Stakeholder management, negotiation, technical leadership
Technologies
Parloa, LLMs, BI tools, RESTful APIs
Responsibilities
Develop Conversational AI applications for Voice & Chat, consult clients on channel-specific AI potentials, lead projects from implementation to operation, analyze performance and define KPIs, support team in setting up dashboards.
Seniority
Senior, hands-on IC with project leadership
