Serviceberater:in Karo/Lack für die Premiummarke BMW (m/w/d)
Core
Central interface between customers and workshop for BMW premium brand, managing vehicle intake, repair, and maintenance services. (via careerplan.io/jobs/2676466-serviceberaterin-karolack-fur-die-premiummarke-bmw-mwd-at-denzel-gruppe)
Role type
Service Advisor (Automotive)
Builds
Customer service experience for BMW vehicles
Domain
Automotive / Premium Car Service
Deliverable
client delivery
Required skills
Technical training or understanding, Automotive industry experience, Customer advisory, Order preparation, Process management, Billing and invoicing, IT system proficiency
Preferred skills
Electric vehicle experience, Sales talent, Driver's license B
Responsibilities
First point of contact for vehicle intake for repair and maintenance, Advise customers competently, Act as interface between customers and workshop, Prepare orders, Submit warranty claims, Control processes, Order necessary parts, Maintain internal systems, Process billing and explain invoices at vehicle handover
